Christmas 2023

Extended return policy until January 14th for all Christmas gifts bought after November 1st. 

We do not guarantee delivery before Christmas. We can not control problems extending the shipping time.

We recommend ordering in-stock jewelry no later than

December 19th in Sweden

December 11th in Europe

December 1st rest of the world. 

Made-to-order jewelry is dependent on the production time. Contact us and we will help you figure it out.

Why is so much out of stock?

To not be overwhelmed by order, our silver jewelry can only be ordered when they are in stock. Unfortunately, we often can not keep up with the demand. If you want early bird access on all restocks, sign up here. 

Gold jewelry and engagement rings are made to order. So they can always be ordered. 

When will you ship my order?

Some pieces are in stock. These will ship out in 1 to 3 business days. You find the in-stock pieces here. 

Other pieces are made to order and will ship out after a few weeks. You can see the production time in green text above the "buy-now"-button. 

We can often accommodate shorter lead times. Send us an email at [email protected] 

To which countries do you ship?

We ship internationally to all countries. If you live in Sweden you can visit our Swedish shop here: www.mnop.se

How much is shipping?

The shipping is free!

Do I need to pay customs or tax?

We ship from Sweden. If you live in the EU you do not have to pay customs, and we will pay the VAT to your country.

If you live outside of the EU you do not have to pay VAT or tax on our site, but you might have to pay customs and taxes when the order arrives at your border. 

How do I return my order?

You can return your order within 30 days for full reimbursement. Contact us here and we will help you with your return.

We do not accept returns on jewelry with engravings och letters or custom-made items. 

Read our full return policy here.

What ring size do I need?

Read more here, or buy a ring sizer here.

My MNOP jewelry broke. What can I do?

At MNOP we have a 2-year warranty. We will repair your jewelry for free once within 2 years. If you have had it for more than two years, or pieces are missing, we can repair it for a fee. We only repair MNOP jewelry.

I'm allergic to nickel. Can I use jewelry made from recycled silver?

We have two different suppliers for recycled silver. Silver from one of the suppliers extremely rarely gives people with allergies a reaction. We use this supplier the most. From our other supplier, people with allergies have reactions sometimes so we do not recommend upgrading to the better supplier. The earrings Luna, all climbers, all jackets, and heart comfort are made from silver we do not recommend if you have allergy.  

Contact us here and we will help you upgrade these earrings to more allergy-friendly silver. 

All our silver is Sterling Silver and is completely safe to use if you don't have allergies. They are all under the EU's strict regulations concerning nickel, cadmium, lead, and other heavy metals. 

Did you not get the answer to your question?

Contact us here.